Trust

System status

Live health of OnyxDine services, planned maintenance and incident history. Bookmark this page — it's hosted separately so it stays up even if we don't.

Last checked · refreshes every 60 seconds

Components

Web platform & dashboard Operational
QR ordering (guest menu) Operational
Counter POS Operational
Kitchen display (KDS) Operational
Mobile apps (Waiter, Manager, Delivery, Kiosk) Operational
Aria AI assistant Operational
SMS / WhatsApp notifications Operational
Payments (Paddle · gateways) Operational
Reports & exports Operational
99.98%Uptime · last 30 days
99.95%Uptime · last 90 days
0Open incidents
1Planned maintenance

Scheduled maintenance

Database maintenance — Tue 16 Sept 2026, 3:00–4:00am ET

Dashboard and reports may be slow for up to 15 minutes. POS, QR ordering and kitchen display are not affected. Offline queueing remains active on Counter POS.

Incident history

Resolved · 6 Sept 2026 · POS slowness on high-volume accounts

Between 5:40pm and 7:10pm ET some restaurants saw 3–5 second delays on POS interactions. Cause: a rendering change that rebuilt screens on every action under load. Fixed and deployed; no orders were lost. We've added load testing to the release checklist.

Resolved · 4 Sept 2026 · Sales report error on "This year" range

Reports referencing a renamed tax returned an error for some accounts. Fixed within 3 hours of the first report. Data was unaffected.

Incidents are posted here within 15 minutes of confirmation and updated until resolved, with a summary after. Subscribe to updates: hello@onyxdine.com, subject "Status updates".